Services

What We Offer

Our wide variety of services satisfies all needs for business expansion and promotes effective operation and administration.

By doing everything from setting high standards of excellence to reviewing and training your personnel, we are prepared to take on the world and help them perform as effectively and efficiently as they can.

We can help with anything from boosting operational performance to breaking into new markets. Explore the topics below to find out more about the professionals and insights that may help you develop and provide value in this challenging business climate.

Below is a list of every service we offer:

Software Development

The development of trustworthy and expandable software solutions for all browsers, operating systems, and devices. To deliver individualized solutions and products that are appropriately catered to their customers’ wants and behaviors, we combine substantial industry knowledge with the most recent IT advancements.

Software Development Outsourcing

When you outsource software development, you provide a vendor the authority to handle all or some of your software development processes. It makes up for a lack of internal expertise or resources to help your business achieve its development and digital transformation goals.

Outsourcing Models

Supplemental staffing

Alongside your direct oversight, outsourced developers work remotely with your internal staff. One of the main advantages is that it may help your development team fill skill and resource gaps.

Committed group

A vendor’s project manager supervises an outsourced team that is in charge of managing a component of the development project while providing frequent status reports to you. The key benefit is that it lowers management needs while increasing software development capabilities.

Outsourcing the whole procedure

The development process is started by a vendor, who also fully commits to the project and all related risks. The main advantages are greater time to concentrate on core business activities, easier development, and cheaper project costs because of the knowledge of a vendor.

Custom Software Development

Software consultation: We gather and assess your company’s requirements, build software to fulfill them, and help you make the most of the development process.

Mobile application development: By using our experience from over 300 completed mobile projects, we can produce mobile apps for any platform and address industry-specific requirements.

 

Desktop application development: For Mac, Windows, and Linux, we produce desktop apps in C++/Qt, .NET, and Python.

Creation of databases: We help you efficiently organize unprocessed data for analysis and decision-making.

In order to prevent over- and under-provisioning, we assure a rational usage of cloud resources while creating cloud apps.

We employ API-driven development to seamlessly link custom applications with internal and external corporate and third-party systems and services.

Software modernization improves usability, rewrites code, and lowers maintenance costs.

Software Product Development

Quick market entry

With agile development, CI/CD pipeline, DevOps approach, and a balanced mix of manual and automated testing, we can incorporate necessary product changes while maintaining a constant release pace (every 2-3 weeks).

Lowering development costs

We provide low-cost products by utilizing scalable cloud-native architectures, pre-built components, and open APIs.

Dedicated organizations

We assign our employees to projects based on their professional interests, so you get a motivated team.

Adaptable Outsourcing Options

We may either take over the full development process or enhance your in-house development team with a dedicated team or personnel augmentation.

Product design that considers context

To plan the product’s UI and functionality, we analyze your target audience and may evaluate user behavior data.

Risk administration

We assess various hazards and develop mitigation strategies for each one.

Software Consulting

Software stack assessment

Analyzing the functionality and compliance of your present software with the requirements of your business, and then preparing adjustments to address any flaws or inefficiencies. Action items include software modernization, migration, and refactoring.

Analysis and redesign of the software architecture

Locating design faults in a program that affects its performance and security and hinders its ability to grow. The revised architecture will focus on robustness, rapid modifications, and low maintenance costs.

Modernization of the software

To prevent the disruption of crucial company activities, prepare a gradual transfer of your program to new development paradigms. Utilizing legacy transformation helps you get the most out of your software investment.

Support for software development

Creating a software application that meets your company’s needs. Putting together a competent project team to provide the solution outlined in a functional specification.

Cloud Application Development

The process of developing cloud applications comprises making programs that use the cloud and may use features and services that cloud providers offer. Digitize IT Solutions has been providing cloud-native and cloud-only apps since 2020 that make the best use of all cloud features.

In addition to cloud application infrastructure management, Digitize IT Solutions also provides cloud application consultancy, cloud application development and testing, cloud application security, and cloud application integration with other cloud and on-premises apps.

  • Ideation
  • Cloud app development
  • Business case
  • Design of cloud app architecture
  • UX/UI design for cloud apps
  • QA and testing of cloud applications
  • Support and advancement of cloud apps
  • Cloud app development

 

Testing and QA

We provide full-range QA and testing outsourcing services, can help you build your QA or improve the one you already have, and can help with TCoE establishment and evolution. At every point of the development lifecycle, we carry out end-to-end testing of mobile, web, and desktop applications.

QA Outsourcing

Our Capabilities

  • More than 75 full-time QA specialists with experience in difficult jobs.
  • ISTQB-accredited QA engineers are available.
  • Self-managed teams equipped with a continuous software testing procedure and ready to address any QA challenges.
  • An efficient quality management system is attested to by an ISO 9001 certificate.
  • The security of client information is ensured by the ISO 27001 certification.
  • QA procedures that adhere to well-established software development procedures

Here are some further arguments in favor of using external QA.

A superior QA Team

With outsourced QA and software testing, you get a team with exactly the number of employees and degree of expertise you need. A service provider relieves you of the burden of hiring qualified test engineers or quality assurance specialists and of teaching those who are already on staff how to use the project-specific testing methodology and tools.

A new strategy

A quality assurance outsourcing company may provide an outside perspective and a set of expert methodologies in place of just relying on your own resources.

Quicker QA improvement cycles and shorter development life cycles

By choosing a trustworthy outsourced software testing company that offers the best testing methodologies, tools, and frameworks, you can cut down on testing time and successfully fulfill the needs and deadlines of your project.

Predictable cost

By putting together a trained professional team with an appropriate number of team members, the QA and testing budget may be made rational and predictable.

Front-end assets

QA outsourcing businesses utilize cutting-edge test management, problem tracking, and test automation tools and technologies to streamline and enhance the testing process.

Usability Testing

User interface (UI) components, information structure, and the number of usage stages are all evaluated during usability testing to determine how usable a solution is.

Digitize IT Solutions offers a variety of UX services, including usability testing, UX audits, and UX research. Our usability testing professionals can promote user adoption of the product by ensuring that the user journeys are smooth.

UX Analysis

The scope of our usability audit entails looking at an information architecture, locating interactive pain points, UI defects, and performance issues, as well as bringing up recommendations for how to improve your application.

Usability Testing

Based on our in-depth knowledge of business, technological, and UX trends as well as our experience in a range of industries, we assess how straightforward and comprehensible your solution is for end users.

UX Research

We go beyond straightforward usability testing and auditing and provide user experience (UX) services to get vital data that may not be available through early UX design with the assistance of our team of competent business analysts, web designers, and user experience (UX) specialists.

QA Consulting

Step-by-step Software Testing Consulting

Software quality assurance consultancy is handled thoroughly by the professionals at Digitize IT Solutions. Here is a description of the key steps in our software testing consulting services.

Stage 1: Starting the project

The consultants examine the relevant papers, interview small groups of stakeholders, and evaluate the present QA procedures.

Stage 2: Analysis and planning

The consulting team identifies QA process problems, possible solutions, and implementation risks and limitations. The team develops a roadmap to reach the target KPIs based on the solution and risk assessments, develops an action plan with detailed tasks and due dates, and specifies the goal KPIs.

Stage 3: Execution

After getting the customer’s approval, the team implements the proposed improvements, watches the process, identifies any issues, and repairs them (if any). The professionals at Digitize IT Solutions transmit expertise to the client’s QA team.

Stage 4: Assistance

The QA specialists from Digitize IT Solutions’ watch over your team and look out for any potential problems.

Functional Testing

Our Functional Testing Methodology

We began with the software development lifecycle. The testing procedure includes these three crucial steps:

Analysis and Requirements Clarification

Our specialists seamlessly integrate into your project team. The testing team works closely with BAs, developers, and stakeholders to prevent confusing requirements in the specification.

Developing and planning tests

Create a test strategy. A complete test plan is developed by the test lead and approved by stakeholders.

Test preparation. The testing team drafts test cases and checklists in line with the test strategy to build a test case document. Each need in the specification is turned into a test case, ensuring that tests cover as much of the indicated behavior as is practical.

Procedures preparations. A balanced strategy with just the correct mix of manual and automated testing is built up by the testing team at Digitize IT Solutions.

 

Finished and approved test plan, test case document, test environment, and test results.

Stabilization

It has been tested. Our testing team evaluates the product using the provided test data and environment, relying on the case document and plan.

Reveal defects. Our testing team reports any fault it finds to the defect tracking tool of your choosing. Then, utilizing the knowledge of the team, we undertake exploratory testing to make sure that no issues were missed.

Report on a test. Our testing team produces the findings in accordance with the set timeline. The test progress reports provide information on:

  • Conducted tests
  • Results
  • Found defects

Defect validation. To make sure the problems have been fixed, the testing team puts the fixes to the test.

Regression analysis. Once the errors are confirmed, the testing team does regression testing to ensure that the application’s surrounding areas are fully functional. Retesting a functional block or a module as a whole is common.

We Provide Functional Testing Services

  • Tests to detect smoke
  • Testing each module separately
  • Integration assessment
  • System testing
  • Checks for sanity and regression
  • Acceptance of test participants
Security Testing

Utilizing Ethical Hacking to Thwart Potential Intrusion

The thorough penetration testing services offered by Digitize IT Solutions are designed to identify system flaws, validate the efficacy of the security measures in place, and show a clear course for resolving them.

Our team is prepared to conduct a thorough evaluation to find system vulnerabilities as well as defects in software, services, and operating systems, gaps in configurations, and harmful violations of security regulations. The most recent tools and test scenarios for the industry are available to our staff.

Various penetration test types that we offer:

  • Network service testing
  • Website penetration testing
  • Remote access security evaluation
  • Social engineering testing

Physical security assessment

Application Services

A comprehensive variety of services for creating and maintaining complex business-critical applications. To guarantee that enterprise-scale digital systems are constantly operational and have the lowest TCO feasible, our specialists design, test, install, secure, manage, migrate, and optimize them.

Application Management

We make the processes entirely accessible and keep you up to speed on the current condition of your applications, giving thorough data on implementation plans, activities completed, and measures implemented.

Applications improvements

In addition to assisting with the rollout of new app versions, we manage requests for both minor and significant app updates.

Application development

We help you maintain your apps current with shifting business requirements and objectives. In order to change your applications and important business processes to conform to the most recent corporate policies, data, and workflows, our professionals thoroughly examine your applications and key business processes.

Application performance tracking and management

We can help you ensure that critical business apps continue to operate correctly. Our crew uses extensive monitoring activities to proactively identify and fix emergent slowdowns and problems before end users become aware of them.

Application troubleshooting

We address issues in your critical applications brought on by specific misbehaviors, sluggish request processing, runtime errors, missing components, and unreliable data.

Training and change management services

For a smooth transition to better processes, we offer entire change management strategy, evaluation, and training services. To help your IT personnel become ready for the administration of updated software, we work together with them.

Application Development

Applications Consulting

 

With regard to the development of applications, we offer in-depth business advice that takes into account:

 

  • Needs analysis and requirement elicitation.
  • The app’s concept is finished.
  • Proposing a tech stack, planning integration, and creating the app’s architecture.
  • Budgeting for the effort and cost breakdown.
  • Development of a Program

 

Developing Applications

 

We take care of each stage of app design and development, or a particular project stage, and guarantee:

 

  • Detailed UX analysis and user-centered UI design.
  • Each two to three weeks, new releases are created iteratively.
  • Attractive pricing with high test coverage.
  • Using KPIs as a basis report and evaluate performance.
  • The Modernization & Evolution of Applications

Modernization and Application Evolution

 

We offer modernization and development services for apps, which could include:

  • Transferring to the cloud.
  • Application reengineering
  • Restructuring the code for applications.
  • Application containerization

Use of innovative and cutting-edge traits.

Enterprise System and Application Integration

Application integration services make it easier to create automatic data and process flows between several apps. Digitize IT Solutions has built stable and straightforward links between customized and/or commercial systems ever since it began in software development.

Architectures We Use

  • Service-oriented architecture integration: We can break down your system into a collection of loosely coupled, easily scalable, and reusable components, such as web services or micro services.
  • One data store may be accessed by several programs thanks to a shared database.
  • Software that imitates human interactions with computer systems is known as robotic process automation.

Services for Application Integration We Provide

Integration consulting

Our specialists will:

  • Evaluate your present IT infrastructure, taking into account both its needs and its limitations.
  • List and rank your integration requirements.
  • Pick an acceptable technology stack and integration model.
  • Design a secure infrastructure and specialized integration architecture.

Full-Cycle Integration Implementation

Our group is in charge of:

  • Consulting and integration planning
  • Migrating, re-engineering, and re-architecting the systems and applications that will be combined.
  • The application of a solution for integration.
  • Integration testing of systems and components.
  • Post-launch support.

Managing and evolving the integrated ecosystem continuously.

Application Support and Maintenance

Applications of all kinds must continue to be accessible, dependable, and pertinent to your ever-changing business requirements. Application support and maintenance services are meant to make sure of this. Since 2020, Digitize IT Solutions has offered clients in over 15 industries full-service IT maintenance and support.

Apps that we Support and Update

  • Web applications
  • SaaS and cloud applications
  • Database applications
  • Apps for mobile devices
  • AR/VR applications
  • Desktop applications

Services for Application Support

  • L0
  • L1
  • L2
  • L3

Application Support Services

  • Application Development
  • Application security administration
  • Application performance monitoring
  • Management of application compliance

Additional Maintenance Assistance Services

  • Implementation of CI/CD and DevOps
  • Migration to the cloud
  • Cloud resource administration
  • Services for IT infrastructure

UX/UI Design

Designing user interfaces and user experiences for various SaaS, online, and mobile applications. We combine the most recent UI/UX trends with the unique objectives and requirements of our customers to create intuitive, vibrant, and captivating designs that drive companies.

SaaS User Interface (UI) Design

Software-as-a-service user interface design aims to offer aesthetically pleasing representations of SaaS solutions’ capabilities. Digitize IT Solutions offers appealing SaaS user interfaces that quickly engage the audience, resulting in easy brand recognition and fantastic customer retention.

Options for SaaS UI Design Services

One-of-a-kind design from the ground up

Customized SaaS UI design for your future target group to enable quick onboarding and client acquisition.

Redesign

New SaaS UI with a focus on resolving all present flaws discovered through a thorough UI audit.

Design that is ongoing

In close cooperation with your team, iterative UI design and support for your continually changing product.

User Interface (UI) Design

Aesthetically pleasing, brand-enhancing digital interfaces that draw in and retain customers are the aim of UI design services. Digitize IT Solutions offers user interface (UI) solutions that are appropriate for your target market, accurately reflect consumer values, and effectively advance your corporate goals.

What you Get with our User Interface Design

Digitize IT Solutions is aware of the importance of excellent design for any digital endeavor’s financial success. Therefore, we promise:

  • Personalized and competitive design.
  • Create to reach your marketing and customer service objectives.
  • Early prototypes of designs.

Options for UI Design Services

We offer any of the aforementioned options as either one-time design services or ongoing design support, enabling us to work with your team and aid in the development of your website.

Design of a website

A visually pleasing user interface will encourage your visitors to spend more time on your website.

Designing a mobile app

A visually appealing and user-friendly mobile interface that will place your application on consumers’ home screens.

Designing websites and mobile applications

A responsive web app for desktop and mobile devices, or a mobile app and a web app with a unified user interface.

Design of SaaS

Modern SaaS UI customized to the preferences of your software product’s target audience.

User Experience (UX) Design

User experience design services aim to develop user and software interaction flows that are fluid. The comprehensive approach to UX design used by Digitize IT Solutions increases user satisfaction, which in turn increases feature usage and dwell time for all kinds of online and mobile products.

What UX Services Include

  • Research and Analysis of Users
  • Persona and scenario development
  • Map the User Journey
  • Prototyping and wire framing
  • Evaluations

Options for UX Design Services

We provide UX design as a one-time service or as ongoing UX assistance, incrementally improving your user experience during our partnership.

UX Design for Ecommerce

Experience an online store that will significantly boost your average customer lifetime value.

UX design for websites and/or mobile apps

Excellent app UX across all devices to boost the number of visitors and session time.

UX design for SaaS

User experience for SaaS that provides quick onboarding and a high subscription renewal rate.

Ecommerce Web Development

We provide custom ecommerce website building services for a variety of company types and do not limit ourselves to niche ecommerce platforms.

Online markets

We build product and service marketplaces based on various seller interaction, order processing, and revenue management approaches. Our marketplaces are useful to three groups of people: marketplace owners/admins, vendors, and end users.

Portals on the internet

Vendor management, customer involvement, brand growth, and catalog sharing are all covered by different sorts of web portals. When the portal’s goals are clear, we help develop and build the necessary functional components, as well as set up procedures.

Ecommerce powered by micro services

Our skilled solution architects create, execute, and organize logical components and their interdependencies in an integrated ecommerce system. This architectural approach is recommended for fast developing ecommerce firms.

Online shopping mall

With well-organized multistore solutions, we help ecommerce firms grow into new geographies and market sectors. We provide proper configuration and easy administration of many languages and catalogs.

Headless business

We have experience in decoupled ecommerce architecting and can help you develop distinctive template-free designs for various interfaces such as online, mobile, smart devices, and AR/VR apps.

Consumer-to-consumer ecommerce

We design B2C webstores with appealing UI, reasonable customization, on-demand scalability, and high conversion potential based on comprehensive research of your company environment.

Business-to-business ecommerce

We target highly rational B2B customers and design user journeys to help and prompt their high-risk decisions.

IT Consulting

Our experts can help with the creation and execution of an effective IT strategy, the seamless integration of systems and digital transformation, as well as the enhancement of your digital customer experience.

Digital Transformation Consulting

Digital transformation consultancy develops a technology-powered enterprise-wide plan to increase the efficiency of business operations.

Top Technologies for Enabling Digital Transformation

 

  • The Internet of Things (IoT) is the collecting of data from smart, networked devices and sensors to control environmental conditions, physical item behavior, or to provide commercial insight.

 

  • Making a virtual twin of a real object enables simulations to be run on it, with the findings being applied to the original.

 

  • Creating systems with unchangeable transaction records for secure data sharing and archiving is known as “block chain.”

 

  • Creating algorithms that self-learn to recognize various patterns in input data using deep learning and machine learning.

 

  • AI: the use of machine learning algorithms to carry out tasks that would otherwise need human engagement.

 

  • Data processing and organization for large or complicated volumes of information.

 

  • Recognizing visual and video elements with computer vision.

 

  • Combining real and virtual environments to provide users an immersive experience is called virtual and augmented reality.

 

Developing scalable and economical cloud applications or IT infrastructures is known as cloud computing.

IT Project Management Consulting

IT project management consulting is hiring third-party professionals to design and oversee IT projects in order to execute them more quickly and in accordance with business needs.

Adopt a Project Management Approach

In order to focus our consulting engagement on your problem areas and make sure that your return on investment is real, we take into account the stage of your project as well as the challenges you face. Among the services we provide are the following:

  • Evaluation of the project
  • Project preparation
  • Management of project resources
  • Project management

Select a project management consulting option

Consulting for Project Launch

We advise on how to arrange the working process and manage projects of varying complexity in order to optimize value.

Consulting for Project Recovery

Our recovery team:

  • Provides immediate assistance to projects that have begun to deteriorate.
  • Assists in adjusting or setting up and running new project procedures.
IT Service Management Consulting

IT Service Management is the ongoing process of managing a company’s hardware, software, and computer resources.

How we Provide IT Service Management Consulting

  • Consultation only once

You show us your ITSM problem, and we solve it.

  • Selecting a Platform

Once you’ve made the decision to implement ITIL procedures and the ITSM methodology into business operations, we’ll help you choose the most appropriate platform to achieve your goals. We first define your requirements. The product that best meets your needs and expectations is then chosen after we have evaluated a number of platforms.

  • Implementation of an ITSM platform

If you’ve gone so far as to implement an ITSM system but are dissatisfied with its out-of-the-box capabilities, we can tweak it to match your needs.

  • Continuous enhancements

Help Desk Services

Support from a help desk for your software or IT systems. We deal with a wide range of difficulties, from program functioning questions to repairing and changing the code for better product adoption, smoother operation, and happier customers.

IT Help Desk

IT Help Desk services attempt to resolve and prevent IT-related difficulties faced by a company’s workers or customers, as well as to ensure the general stability of the IT infrastructure.

 IT Components we cover

  • We secure the stability of your IT infrastructure or its components:
  • On-premises data centers
  • Windows, MAC, and Linux operating systems are available on desktops, laptops, and mobile devices.
  • Cloud computing services
  • Infrastructures for development
  • Network and cybersecurity
  • Databases, data warehouses, and data lakes are all types of data storage.
  • Customer-facing software includes apps, websites, and online portals.

What IT Help Desk Services Provide

  • IT service desk scalability
  • User support staff to resolve simple difficulties and escalate more significant concerns.
  • Technical assistance in resolving issues through configuration, account management, service restarts, and so on.
  • Engineers who work on bugs in the code and database and implement hot fixes.

 

  • Well-planned user instructions
    • Information repository for self-service.
    •  
    • Instruction manuals.

 

  • Customer satisfaction and user adoption have increased.
    • Results of surveys and evaluations
    • Action points.

 

  • Reporting Transparency
    • Regular service level reports are provided.

Incident reports that include a root cause analysis.

Help Desk Outsourcing

IT Help Desk Support Levels we Offer

To make the most of outsourced IT assistance, we recommend categorizing the support crew into tiers based on the complexity of the issues they are expected to solve.

  • L1 assistance

Our help desk professionals give answers to queries regarding software and infrastructure usage, instructions for resolving usage issues and minor problems, such as regaining access when users forget their passwords, and generate user manuals, FAQs, and support articles.

  • L2 assistance

We assist in resolving difficulties with software and network setup, software and hardware interoperability, and log examination to uncover root causes of problems (e.g., server overload) and rectify them if code upgrades are not required. We are also prepared to provide combination L1/L2 support in order to expedite ticket processing.

  • L3 assistance

We can provide L3 support as an option. It entails dealing with difficult challenges at the code level. We include software developers who can help repair flaws found by L1 and L2 agents.

What Ensures the Reliability of our IT Help Desk Services

  • Extensive IT experience
  • Optimal cooperation
  • Flexibility
  • Put quality first
Outsourced Help Desk for MSP

A successful strategy for MSPs to increase productivity and lower expenses of help desk operations without employing and expanding an in-house help desk workforce is private label help desk outsourcing.

Service Choices We Offer

  • L1 assistance

When working with a customer as an extension of their internal L1 support staff, our help desk team completely manages and executes L1 help desk services.

  • Support L1-L2

In conjunction with your own technical support staff, we manage L1 tickets and offer some L2 technical help.

  • Operation Center for the Network

To foresee and swiftly address issues with IT infrastructure, we offer 24/7 preventative infrastructure monitoring and L2, L3 technical assistance.

Outsourced NOC: Monitoring and Support

Continuous IT infrastructure monitoring, problem prevention and quick problem resolution are all included in outsourced Network Operations Center (NOC) services. In order to properly address your IT infrastructure challenges,Digitize IT Solutions’ managed NOC services include 24/7 infrastructure monitoring and L2, L3 tech support.

Our NOC Services

NOC Setup

We create and implement effective NOC workflows:

  • Setup of monitoring tools
  • NOC team interaction protocols
  • Creating NOC processes and policies.

NOC Monitoring

We provide24x7 NOC monitoring of:

  • Hardware performance.
  • IT system and service health.
  • The state of web resources.
  • Network certificates expire.
  • Logged events
  • The state of cloud resources.

NOC Backing

We provide:

  • Remote L2 and L3 incident troubleshooting
  • Incident reports that include extensive root cause analysis.

Infrastructure Services

We use our years of knowledge to provide a comprehensive range of infrastructure services. Because we are ISO 27001 certified, we ensure that our clients’ data security is not jeopardized by working with us.

Managed IT Support

Monitoring, troubleshooting, maintaining, and evolving company IT systems are all made easier with managed IT assistance. Digitize IT Solutions is prepared to take over the management and support of your various IT services thanks to its years of experience implementing ITSM and DevOps.

Our IT Support Services Cover IT Components

We handle the daily administration and long-term evolution of the complete IT infrastructure or a portion of it, as well as the ongoing maintenance of:

  • Networks
  • On-site data centers
  • Cloud computing services
  • Databases, data warehouses, and huge data storages are examples of data storages.
  • Applications
  • Solutions for cyber security
  • Websites
  • Desktops

Our Managed IT Support Services

Our services are created to meet the needs of clients with varied levels of complexity. At all levels of the managed IT support services we offer, we combine effective agility with mature IT service management to deliver great service quality. In order to meet the expectations of your growing firm, we proactively improve service uptime and functionality while increasing our IT support services.

  • Consultation on IT infrastructure
  • Administration of the IT environment
  • Help desk assistance
  • Monitoring of IT infrastructure
  • Troubleshooting IT difficulties
  • The development of IT infrastructure

Our Methodology for Planning and Delivering Managed IT Support Services

Depending on the partnership model you choose, Cyber Path Tech delivers their services in the following stages:

  • Transfer of responsibility
  • We investigate your present IT situation.
  • We hold the required meetings and interviews.
  • To offer our managed IT support services, we create a precise strategy.
  • If you approve the defined SLOs, service level reporting, and other components of the produced SLA, you assign us responsibility for the entire infrastructure or the relevant IT environment components.

 

  • Service provision
  • We offer a comprehensive range of support services.
  • We do periodical analyses of the outcomes.

 

  • Improvements
  • Our IT infrastructure professionals share their creative ideas and solutions for potential process improvements and IT infrastructure upgrades.
Cloud Consulting and Management

Cloud consulting services assist in recognizing and maximizing the benefits of cloud computing.

Options for Cloud Consulting

  • Migration to the cloud

We offer a practical migration approach that enables:

  • Redevelopment initiatives are being minimized.
  • Getting a good performance-to-consumption ratio for your cloud environment.

 

  • Development of cloud-based applications.

 

  • We create cloud architectures.
  • Create and assist in the implementation of CI/CD pipelines for rapid and secure code delivery.
  • Assist you in selecting a cloud technology stack.

 

  • Optimization of the cloud

 

  • We examine your cloud environment and provide techniques to address any shortcomings.
DevOps Consulting & Implementation

DevOps is a framework for aligning development and operations teams in order to provide high-quality software more quickly.

Digitize IT Solutions provides DevOps services.

  • Complete DevOps implementation consulting

We can assist you in using connectivity and automating development, testing, and deployment of your apps at every step of their life cycle by:

  • Applying the Infrastructure as a Code (IaaC) methodology.
  • Containerization of app modules is used.
  • Creating pipelines for continuous integration and deployment (CI/CD).
  • Test automation is being introduced.
  • Automated application monitoring is now available.

 

  • Launch consultation for DevOps

 

  • Strategic planning is being carried out.
  • Creating a precise strategy for DevOps implementation.
  • Educating your staff about DevOps technologies and methods of operation.
  • Assisting with the setup of the DevOps solution.
  • Consulting for DevOps project recovery

Our skilled recovery staff can assist you with:

  • Identify and resolve issues through collaboration across the development, testing, and operations teams.
  • Identify and address gaps in expertise in DevOps tools and methods.
  • Deal with technical issues (for example, CI/CD configuration failures).
  • Improve the automated testing coverage, among other things.

 

  • DevOps technology consulting

 

  • Choosing, installing, and configuring the appropriate tools for a productive DevOps environment.
  • Upskilling your employees on DevOps technologies.
Networking Management

Network management services assist to improve network security and availability.

Digitize IT Solutions can assist you in designing and implementing access control and failover solutions for your internal network and internet access.

  • Your difficulties
  • Configuration of the Failover Network.
  • Configuration of Failover Internet Access.
  • Configuration of Failover Remote Access.
  • Protection against unauthorized network access.
  • Digitize IT Solutions offers
  • Evaluation of security.
  • Design, development, and implementation of Failover Network Solutions

Your network solution will be handled by the trained specialists on the Digitize IT Solutions team.

You may be confident that your workplace network has dependable security, immediate availability, and failover Internet connectivity by using technologies like 802.1x, VRRP, High Availability, and Failover gateways.

Cybersecurity Services

Using ISO 27001-certified information security management techniques and our extensive information security knowledge, we help enterprises achieve comprehensive protection of their applications and networks.

Cybersecurity Consulting

The proactive identification of security risks and holes in business IT infrastructures is made possible by cybersecurity consultancy.

Services for Penetration Testing

Penetration testing is a service provided by Digitize IT Solutions to identify potential gaps that third parties might utilize to enter a company’s network.

 

  • In collaboration with our clients, we select the penetration testing profile that best fits your needs from Black Box, White Box, or Grey Box.

 

  • To test networks, apps, services, and operating systems, we create unique test scenarios.

 

  • We employ a variety of assaulting strategies, including SQL injection, spoofing, social engineering, etc., to account for any situation that hackers may use to attack your business.

 

  • We compile test findings from our analysis into a thorough report. The study demonstrates how simple it is to take advantage of existing flaws and the harm that may be done to a compromised system as a result.

 

  • We create a rehabilitation scenario with our suggestions on how to get rid of the flaws that were discovered and attain shellproof defense.

 

Services for Identity and Access Management

Identity and access management (IAM) services are provided by Cyber Path Tech using IBM Security Identity and Access Manager.

Digitize IT Solutions’ professionals will enable you to keep your data safe by advising on the configuration of IAM Manager in line with your security landscape:

  • To prevent fraudsters away from your sensitive data, we create role-based access in your system.

 

  • We automate user account life cycles to improve output and make user profile maintenance easier.

 

  • We employ the division of responsibilities paradigm to ensure that the system performs flawlessly when more than one person accomplishes a job.
Managed Security

Managed security services are used to prevent, identify, and respond to threats to IT infrastructure. Since 2020, Digitize IT Solutions has offered ongoing surveillance, proactive measures, efficient administration, early identification, and quick response to security issues of different complexity.

Our Managed IT Security Services’ Scope

  • Design of a security strategy
  • We create both the technical and overall security plan.
  • To improve comprehensive cyber protection, we prepare the implementation of cloud-based security technologies inside your IT infrastructure.

 

  • Configuration of the IT infrastructure
  • We combine a customer’s IT infrastructure with a contemporary, security-focused architecture.

 

  • Avoiding Security Incidents
  • We provide advice on the security measures to use in order to raise the overall security level.
  • We oversee scanning for vulnerabilities on servers, networks, databases, and applications.
  • Depending on the requirements of each customer and the requirement to verify compliance with security legislation and standards, we do penetration testing on a regular basis.

 

  • Managed security threat detection and reaction
  • We make sure that security events gathered from IT infrastructure and application logs are monitored and analyzed continuously.
  • We guarantee quick reaction to security incidents.
  • Based on the information obtained with a SIEM system, we provide frequent compliance reports.
  • We offer reporting on the outcomes of security monitoring and management for devices, applications, and networks.
Security Testing

Security testing services aim to find weaknesses in the IT environment and offer suggestions for fixing them. To find hidden security flaws and help you boost your cybersecurity posture, Digitize IT Solutions, which has years of expertise in the industry, does end-to-end security testing.

Services for Security Testing

The Digitize IT Solutions security team is prepared to do end-to-end IT security testing. We assess and confirm the safety of:

  • Services for networks
  • Servers
  • Firewalls, intrusion detection systems, and other security solutions
  • Interfaces for application protocols (APIs)
  • Application front and back ends
Penetration Testing

An IT infrastructure’s or its components’ security weaknesses can be found and exploited with the use of penetration testing. Digitize IT Solutions, a penetration testing company with years of expertise in the security industry, helps to prevent future incursions into the IT environment and reinforces the security measures that are already in place.

Ethical Hacking to Stop Potential Intrusion

In order to detect system vulnerabilities, validate current security measures, and give a complete corrective path, Digitize IT Solutions offers thorough penetration testing services.

Our team is equipped with the most up-to-date tools and test scenarios specific to your industry so that it can deliver a thorough examination to find system vulnerabilities as well as faults in application, service, and OS, configuration gaps, and potentially harmful non-compliance with security regulations.

We offer the following types of penetration tests:

  • Network service evaluation
  • Penetration testing of web applications
  • Security check for remote access
  • Test of social engineering
  • Physical security examination

We use the following penetration testing methods:

Black Box: We work under realistic situations with just a limited understanding of your network and no knowledge of the security rules, network structure, software, or network protection employed.

Gray Box: We investigate your system with some network information, such as user login credentials, architectural diagrams, or a network overview.

White Box: We discover flaws by utilizing administrative privileges and access to server configuration files, database encryption principles, source code, and architecture documentation.

Financial Services

Banking and financial software strives to strengthen the relationship between financial organizations and their clients by attracting and retaining the most profitable customers. Platform-based and specialized banking software is supplied by Digitize IT Solutions, which also manages integration, deployment, and maintenance.

Banking and Financial Services we Implement

Digitize IT Solutions offers a comprehensive variety of bespoke and platform-based solutions tailored to your specific requirements.

Online Banking

With personalized online banking, you can meet your clients’ ever-increasing demand for safe 24/7 access to their financial accounts.

Digitize IT Solutions will give you with a comprehensive functional scope and assure application of the finest online banking standards whether you wish to design a solution from scratch or upgrade your present old software. Your consumers will be able to enjoy the following features with personalized online banking solutions:

  • Learn more about their checking, savings, and credit accounts.
  • Set card limitations for them.
  • Make your payments.
  • Money can be transferred between bank accounts.
  • Online, you may get bank statements and other relevant papers.
  • Find a branch or ATM in a specific location, among other things.
Management of Loyalty Programs

Increase client engagement with your brand and across numerous product lines by implementing the following strategies:

  • Creating an omni-channel communication system.
  • Adopting an omni-channel strategy to customer relationship management.
  • Creating adaptable reward systems.
  • Gamification and other components are included.
System for Managing Documents

Ensure that all document circulation in your bank is seamless and entirely automated.

  • Create a single library that can accommodate many document template types.
  • To receive, routes, and finish documents, create automated processes.
  • Verify that documents adhere to internal standards and laws.
Knowledge Management

Make corporate knowledge at your bank a competitive advantage.

  • Create a central conversation center and a company information base.
  • Post details about corporate training.
  • Share case studies, workshop materials, rules, frequently asked questions, and other knowledge resources.
  • With robust SharePoint knowledge management capability, you may talk about events, ask questions, seek advice, and do other things.
Financial Data Analysis

By transforming unstructured data into useful, consistent, and actionable insights, you can capitalize on customer trends and liquidity projections, boost sales, and reduce risks.

The following sorts of bank data analytics may be implemented with our support:

  • Consumer analytics
  • Analysis of channels
  • Market research analytics
  • Analyses of risk
  • Performance evaluation
Financial Software

Make use of the potential of online payments.

  • With specialized mobile payment solutions, ensure quick and safe transactions.
  • NFC or QR-based mobile wallets that store digital data about consumers’ credit and debit cards, retail coupons, loyalty programs, and more can increase customer loyalty.
  • Give consumers the option to send P2P payments in real time.
  • Simplify the accounts payable procedure for your corporate customers.
Internet Banking

Encourage improved teamwork among staff.

  • Encourage departmental cooperation and communication.
  • Create a special atmosphere for informal dialogue and data sharing.
  • Ensure improved data management and search, as well as information consistency.
  • Strengthen the sense of community inside the workplace and promote business values.
Software for Facial Recognition

Increase software efficiency, customer loyalty, security, and accessibility by using a more reliable authentication method.

Digitize IT Solutions, a company with nine years of expertise in picture analysis technology, can provide top-notch face recognition solutions for an expedited identity-proofing procedure:

  • Internet and mobile authentication (using facial biometrics to log into internet banking accounts; taking a selfie to prove identity for ecommerce transactions).
  • In-person identification (preventing unauthorized personnel from entering sensitive areas; detecting suspicious behavior in and around the bank; verifying account withdrawals at ATMs; identifying VIP customers quickly and accurately).
Cybersecurity

Despite a significant advancement in cybersecurity, cyberattacks may still wreak havoc on some of the most advanced systems in the insurance industry.

A solid independent compliance management and testing method is essential for insurance organizations that want to protect the information of employees and policyholders.

Using our expertise in developing insurance software, we provide the following services to help our clients anticipate and defend against these hostile actions:

  • Testing for penetration
  • Audit of cloud security
  • Review of secure code
  • Tests for social engineering
  • Compliance supervision
  • Security consulting and assurance
Computing in the Cloud

You could benefit from cost-effectiveness, system resilience, data protection, security, and scalability by moving your infrastructure to the cloud. We provide our clients a wide range of insurance software development services using modern cloud technologies that offer countless opportunities for growth, like:

  • Cloud-based development
  • Migration to the cloud
  • Solutions for public, private, and hybrid clouds

Software Development

Methodologies and frameworks place a strong emphasis on iterative software delivery, rapid and adaptable change management, and the utilization of feedback to enhance user-focused outcomes. Agile engineering methodologies are frequently used to hasten software development, respond quickly to market possibilities, and cut costs.

Digitize IT Solutions’ approach allows us to produce high-quality software that more rapidly and affordably than ever before responds to stakeholders’ shifting needs. We also help businesses build their agile skills and implement ideas and practices.

Adaptation to Technical and Business Needs

Digitize IT Solutions assesses what will be required in order to achieve a client’s business objectives, such as scaling Agile to account for the client’s growth or meeting the demands of a changing market. We also decide whether technological criteria must be met, such as updating an outdated system. These analyses are extremely important to how we assist our clients in developing their software solutions.

Configuring a Development Environment

After we have a clear knowledge of a client’s goals and what it will take to accomplish them, we construct the development environment—team structure, methods, and frameworks—to ensure success.

Digitize IT Solutions’ considerable experience in this field of software development consulting benefits clients the best. Given the goals of the customer, Digitize IT Solutions combines methodologies and frameworks as appropriate into software development and other business processes.

Monitoring the Effectiveness

Digitize IT Solutions develops measurements and indicators for gauging the effectiveness of the development process in addition to assisting with its implementation. Quantitative analysis provides direction for effective development with these safeguards in place.

Security Integration of Software Development

In order to achieve aspirations, Digitize IT Solutions presents new models and methods for cybersecurity adaptation. We provide cybersecurity assurance services to safeguard the organization’s information and assets from vulnerabilities and data breaches as well as to guarantee compliance with crucial laws. Discover more information on our cybersecurity assurance services.

Cloud Application Development Services

Choose Digitize IT Solutions as your cloud application development provider to ensure business agility and future-proof your infrastructure.

Consulting on the Cloud

All firms that invest in cloud applications must adhere to specific best practices, regardless of their level of cloud maturity or short- and long-term business goals. To take advantage of the cloud’s potential, boost business agility, and save spending on cloud-related operations, they should create and implement a clear plan for cloud adoption.

Digitize IT Solutions has helped hundreds of clients plan and complete a successful hybrid, private, or public cloud transformation as a dependable partner of leading cloud service providers. One of Digitize IT Solutions’ cloud consulting services is cloud readiness evaluation. Other cloud consulting services include cloud architecture and roadmap formulation, cloud PoC building, examination of the current tech stack and selection of the optimal cloud-based setup.

Cloud Roadmap Evaluation and Planning

Your journey to the cloud begins with a thorough examination of your infrastructure, apps, and procedures. We will collaborate with you to thoroughly examine your IT estate and business objectives, and then plan cloud application development and/or migration in accordance with your most pressing business priorities and organizational capabilities.

Cloud Migration

It could be possible to simply re-host some of your systems on cloud infrastructure without changing the application code. This approach may be useful for businesses who need to move outdated workloads out of their data centers by a certain date or that need to move as quickly and easily as possible to the cloud in order to move on with developing future cloud software.

The lift-and-shift strategy can be the initial stage in the cloud transformation process, followed by progressive application optimization and deeper usage of cloud-native services, even though it does not fully use the cloud’s capabilities, cost effectiveness, and value.

Modernization of Applications (Re-engineering)

Reengineering requires making more substantial modifications to the application’s design and code, such as changing a monolithic application’s architecture to one of micro services to facilitate future expansion and/or simpler integration with other systems. This approach enhances flexibility, agility, and scalability by enabling more integration with cloud-native capabilities and services.

Development in the Cloud

Systems that make the most of cloud capabilities increase their scalability, efficiency, and agility. Agile DevOps techniques and continuous delivery processes are frequently used to manage cloud-native solutions, which are frequently created as micro services packaged in containers or employing server-less architectures.

As part of its cloud application development services, Digitize IT Solutions develops and deploys cloud-native solutions that help our clients achieve crucial business goals. By providing cloud-specific competencies, modern DevOps automation and tooling, and cloud security best practices, we also help their internal teams’ upskill.

Integration of the Cloud

Many businesses that use a hybrid mix of on-premises and cloud-hosted apps struggle to share and synchronize crucial data in real time. Integrated cloud environments, which connect a hybrid deployment and/or bring several public clouds to a single standard, are a solution that modern businesses choose for operational agility, scalability, and flexibility. Aside from cloud application development, Digitize IT Solutions professionals plan and implement effective cloud integrations. We help businesses link and synchronize many different systems, environments, and tools into a single coherent architecture so that business users can access data securely, in real-time, from any device, and maximize its value.

Cloud Security

Companies that move their apps to the cloud frequently list security as one of their top considerations. All three cloud service models, Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS), are subject to security breaches and attacks.

Digitize IT Solutions, a vendor with more than ten years of expertise in cybersecurity, provides a comprehensive range of cloud security testing services. Our specialists provide cloud audits, or “white box” infrastructure inspections, and cloud penetration testing by simulating an actual assault on a cloud infrastructure hosted by a provider of choice. At any moment, you can rely on CPT professionals’ vast cloud security consulting knowledge.

Analytics in the Cloud

Cloud analytics, also known as business intelligence (BI), is a favored alternative for businesses with broad and diverse analytics needs whose data is housed on the cloud. Digitize IT Solutions, as a vendor with many years of experience in cloud solutions development services, will provide you with the right cloud analytics tools, such as data warehouses and data marts, as well as custom cloud-based data analytics apps that serve the needs of business users, analytics, and clients.

A Well-Designed Cloud App Review

The Well-Architected Review, or WAR, enables businesses to compare their cloud-based architecture to the most recent best practices for operating workloads in the cloud. The word was originated by AWS experts who created the well-architected framework. We do cloud-agnostic well-architected evaluations and provide full results and recommendations to enhance your app’s operational excellence, security, dependability, performance efficiency, cost optimization, and sustainability.

Data and Analytics

Enhance your data assets. Make faster and more informed judgments. Save money by working more efficiently. Find new revenue streams. Profit from the untapped business knowledge you already have.

Consider having superior business analytics that allow you to view and forecast everything, everywhere.

Think about using predictive analytics, which enables you to react to events before they take place to decrease client churn. Avoid mishaps. Forecast the success of medical treatments. And consider how analytics may help you spur business innovation and create entirely new revenue streams to manufacture

How should data and analytics be used? Your adventure begins here…

  • Establish a solid data foundation.
  • Implement sophisticated analytics; and
  • Improve company performance.

Investigate potential for innovation

Compliance Transformation

Moving compliance efforts away from having significant costs on customer experience, finances, and culture and toward establishing trust, strengthening resilience with technology, and boosting competitive advantage.

Digitize IT Solutions is committed to assisting organizations in thriving in times of change, not just by assisting them in managing their compliance needs, but also in staying ahead of risk and regulatory changes and charting a way forward in times of upheaval.

Inadequate or inadequate compliance can have an impact on an organization’s overall health in the following ways:

  • Failures in compliance are serious occurrences that have a substantial impact on an organization’s reputation or ability to do business.
  • Compliance burdens are processes that are manual, inefficient, or otherwise less effective, and have a negative impact on customer experience, expenses, and culture.

These challenges frequently occur as a result of compliance being viewed as a necessary expense of conducting business rather than a chance to build trust in stakeholders, strengthen competitive advantage, and take prudent risks.

Digitize IT Solutions has found five characteristics of highly effective compliance approaches. CPT understands what success looks like based on considerable experience working with regulatory bodies as well as internal and external stakeholders.

  • Strategically related
  • Thinks about the consumer experience
  • Technology-enabled
  • Design for people
  • Predictive and preventive measures